Privacy Policy

madnisofts ("we", "our", "us") operates AI-powered automation tools and services, including madnisofts AI automation (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Service, including integrations with Meta Platforms (Facebook and Instagram).

1. Information We Collect

1.1 Information from Meta Platforms

When you connect your Facebook or Instagram account using Meta Login or Meta APIs, we may collect the following information based on the permissions you grant:

• Instagram Business Account ID
• Facebook Page ID
• Public profile information (name, username)
• Messages sent to your connected accounts
• Comments, mentions, and metadata
• Post and media metadata

We do not collect personal data beyond what is required to provide automation features.

1.2 Information You Provide

• Name and email address
• Automation rules, keywords, and responses
• Support communications

1.3 Automatically Collected Data

• IP address
• Browser and device details
• Webhook logs and timestamps

2. How We Use Information

• Provide AI-based message and comment automation
• Generate automated replies based on your settings
• Improve performance and reliability
• Prevent abuse and ensure platform compliance
• Provide customer support

We do not sell or rent your data.

3. AI & Automated Processing

Our Service uses artificial intelligence to analyze messages, identify intent or keywords, and generate automated responses. Private data is not used to train public AI models.

4. Data Sharing

We may share data only in the following cases:

• With Meta Platforms to provide API functionality
• With trusted infrastructure and hosting providers
• When legally required

5. Data Retention

Data is stored only as long as necessary to operate the Service. You may request data deletion at any time. All data is deleted after account termination within a reasonable period.

6. Data Security

We implement industry-standard security practices including HTTPS encryption, secure authentication, and access controls. However, no online service can guarantee absolute security.

7. User Rights

You may access, correct, or delete your data and revoke Meta permissions at any time through Facebook or Instagram settings.

8. Children’s Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect data from children.

9. Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page.

10. Contact

madnisofts
Miami, Florida, United States
Lahore, Punjab, Pakistan
Website: https://madnisofts.com
Email: contact@madnisofts.com
Phone: +1 (305) 429-7719

11. Meta Platform Compliance

madnisofts AI automation complies with Meta Platform Terms, Developer Policies, and Data Protection Requirements. Data obtained via Meta APIs is used solely to provide approved automation functionality.